Refund policy
Return & Refund Policy
At Corpus Aureum, we are committed to providing high-quality, luxurious body care products. Due to the nature of our products, all sales are final.
We do not accept returns or exchanges for opened or used items for hygiene and safety reasons.
However, if your order arrives damaged, defective, or incorrect, we’re here to make it right.
Damaged or Incorrect Order
If you receive a damaged or incorrect item, please contact us within 3 days of delivery at [your email here] with:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
Once reviewed, we will gladly offer a replacement or refund if applicable.
Order Issues
We are not responsible for lost or stolen packages once marked as delivered. Please ensure your shipping information is accurate at checkout. We will do everything in our power to help you.
Contact Us
For any questions or concerns, please contact us at:
admin@corpusaureum.com